This Privacy Policy describes Four Mile Mortgage's policies and procedures on the collection, use and disclosure of your information when you use our services. We use your personal data to provide and improve our services. By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

While using our services, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Financial information relevant to mortgage applications
• Usage data and analytics

SMS Opt-In Details

By providing your phone number and consenting to receive text messages, you agree to the following:

• Who is Sending: Text messages are sent by Four Mile Mortgage LLC and our authorized SMS service providers.
• Types of Messages: We send two types of messages:
  • Transactional: Account alerts, reminders, loan status updates, and service notifications
  • Marketing (Optional): Promotional offers, rate updates, and mortgage product information
• Message Frequency: Message frequency may vary based on your account activity and preferences. You may receive up to 10 messages per month for transactional updates, and up to 4 messages per month for marketing (if opted in).
• Message & Data Rates: Message and data rates may apply depending on your mobile carrier plan. Please check with your carrier for details.
• Opt-Out Instructions: You may opt out at any time by replying "STOP" to any text message. You will receive a confirmation message that you have been unsubscribed. After opting out, you will no longer receive SMS messages from us unless you re-subscribe.
• Help: Reply "HELP" to any message for assistance or contact us at 720-702-4706 or [email protected].
• SMS Service Providers: We use third-party SMS service providers to deliver messages. Your consent and phone number are shared only with these providers for message delivery purposes.
• Mobile Information Sharing: We do not share your mobile phone number with third parties for their marketing purposes. Your SMS consent is not sold, rented, or transferred to other companies.

How We Use Your Information

Four Mile Mortgage may use your personal data for the following purposes:

• To provide and maintain our services
• To manage your account and registration
• To process mortgage applications and related services
• To contact you regarding updates, loan information, or service communications
• To provide customer support and respond to your requests
• To comply with legal obligations and regulatory requirements
• To improve our services and user experience

Sharing Your Information

We may share your personal information in the following situations:

• With Service Providers: We share information with third-party service providers who assist in delivering our services, such as loan processors, underwriters, and technology providers.
• With Business Partners: We may share information with our lending partners and affiliates to provide you with mortgage products and services.
• For Legal Compliance: We may disclose information when required by law or to protect our rights and comply with legal processes.
• With Your Consent: We may share information for any other purpose with your explicit consent.

Data Security

The security of your personal data is important to us. We use commercially reasonable measures to protect your information, but no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Privacy Rights

You have the right to:

• Access and review the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data, subject to legal retention requirements
• Opt out of marketing communications at any time
• Withdraw consent for SMS communications by replying "STOP"

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. These technologies help us understand how you use our services and enable certain features. You can control cookie settings through your browser preferences.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: